Your information
Privacy notice
How we use the information you give us when you enquire about a commission.
When you get in touch
Quantock Woodworks is responsible for the information you send us. This can include your name, email address, telephone number, project location and the plans or photographs you choose to share. To ask about your information, email guy@quantockwoodworks.com.
How we use your information
We use it to reply, discuss the work and prepare a quotation. When you ask us to take steps towards a commission, or to carry out work we have agreed with you, our legal basis is taking steps at your request before a contract or performing that contract. For general correspondence, we rely on our legitimate interest in responding to people who contact the workshop.
Using this website
Squarespace hosts our website and processes technical information to deliver and secure its pages. The activity log can show recent page requests, IP addresses and browser information for the past seven days. We use this information to understand traffic and keep the site working.
Optional analytics cookies are used with your consent. You can change your choice in Cookie Preferences at the foot of the site. Our cookie policy explains what these cookies do and how long they last.
Who may receive it
Email and file services process the information we use to manage correspondence. Where a fitting partner is involved, we may share the contact, site and design details needed to plan and carry out the installation.
How long we keep it
For an enquiry, the relevant period depends on how long the conversation and any requested follow-up continue. If you commission work, we also need records for the project, aftercare and any applicable legal or accounting requirements.
Your rights
You can ask for a copy of your personal information or ask us to correct it. Depending on the circumstances, you can also ask us to erase it, restrict its use or provide a portable copy. You can object to use based on legitimate interests. Contact Guy at the email address above. You can also raise a concern with the Information Commissioner’s Office.